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Usual Tech Disasters

Posted on by Nick

Apologies to all who have been trying to buy from our online store for the last week. We are part way through migrating from one hosting company to another and updating our website and we have hit a technical problem. Our checkout is temporarily without its HTTPS link which is stopping our Sagepay system from accepting any links (or so I understand from the geniuses who do these things). Please accept my apologies and we hope to be back up and running next week. If you are desperate you can always call  me on my mobile over the weekend and leave an order with me. (07770 765789)

Nick Radclyffe

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Last Orders:

Posted on by Nick

Many thanks for all the orders this December. We are sending out the last orders on Thursday 22nd of December. Last internet orders need to be with us by end of day on Wednesday 21st December.

The office will be closed on Friday 23rd of December and will re-open again on Tuesday 3rd of January 2017. If there is an urgent issue please call me, Nick Radclyffe on 07770 765789 between Christmas and New Year.

Finally a big thank you to all our customers you have supported us in 2016. Next year sees the launch of an improved website and we hope to improve our web service throughout 2017.

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New Phones and Computers!

Posted on by Nick

July 27th 2016

Just a quick note to let everyone know that we are installing new computers and phones over this week. Should you have any difficulty calling us please use my mobile which is 07770 765789. Emails appear to be getting through but the transition to VOIP phones is a little tricky!

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2016 New Ideas

Posted on by Nick

We are at last recovering from both the amazing rush of orders in the run up to Christmas as well as the frantic counting, cleaning and re-arranging of the warehouse in the new year as we prepare for 2016.

Firstly we should say a big thank you to all of our customers who have supported us during 2015. Without your interest in our products we would be nowhere. Secondly a big thank you to all the independent retailers who have also supported us by stocking all our products. Finally a small apology to anyone who wanted to buy either Raspberry or Damson at a couple of times during 2015.  Despite our best efforts to make enough stock we were caught out by the speed of demand in November and December and ended up out of stock.

Needless to say the Christmas break gives everyone an opportunity to look back and reflect on the year just passed and to also think of what to do differently in the year ahead. So the first thing we are doing this January is ordering more of the large steel vats that made some of our production more effective last year. We shall be investing in at least four of the 650 litre steel vats as well as more filtering machines, pumps and filling machines to ensure that we are capable of doubling our production during 2016. In addition we will also be looking at improving our systems so that internet orders are seamlessly  incorporated into our accounting system. We only had a few errors in orders going out last year but for the customers concerned that was a few too many so we want to reduce the chance of orders going adrift.

We are also looking at the whole range of our packaging to see how we can either reduce waste or ensure that everything that we do use is recyclable. In many ways we are lucky that glass is the ultimate re-usable and recyclable material. However we really want to do more to reduce wastage and so we have looked back to the past to see what can work. My memory of childhood included collecting the large lemonade bottles that had returnable deposits and getting money back from our local corner shop where we lived. It seemed eminently sensible then and it still seems sensible now.

So from the end of January 2016 we shall be offering a 50p refund per bottle on all our 70cl Foxdenton bottles returned to us with our intact labels on the bottles and a 30p refund on all our 35cl bottles returned with our intact labels. We really do hope that we can help to re-use the bottles, save our customers money and do a small bit towards reducing waste.

As we work to improve each small aspect of what we do we would welcome any suggestions that you might have as to what we can do better. I know that we really must improve our social media work as last year the sheer volume of work meant that we often spent long periods in effective “Radio silence” not letting customers know where we were going to be at shows or about new products and ideas.

Finally we are always open to new ideas and if you think there is something that we could do that would be great for our customers please do drop us a line. If we do implement any ideas that customers give us (that we are not already working on) then we will reward the inspired customer with a case of fruit gin of their choice!

Once again many thanks to all our customers and we hope you all have a great 2016.

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Last Day for Christmas

Posted on by Nick

We are shipping out our last orders on Tuesday 22nd of December and we will be shut over the Christmas holidays. We will be back in the office on Monday 4th of January.

After a tremendously busy December we would love to thank all of our customers for their support and, on occasion this winter, their patience as we have struggled to keep up with orders. Merry Christmas and a Happy New Year to one and all.

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New Prices- Not all bad news!

Posted on by Nick

For historical reasons today is the start of our new financial year. I have been putting off for several months the necessity of putting up some of our prices but sadly I have had to make some small moves. The rise of glass prices (twice in the last 2 years), an increase in the cost of Neutral Grain Spirit and the volatility in the cost of sugar and fruit has left us having to make some difficult decisions. The only piece of good news recently was a small drop in the UK spirit duty to £27.66 per litre of pure alcohol.

Firstly the good news– We have introduced a new case price (6 x 70cl bottles) for all of our Gins which means that when you buy a Case of 6 bottles of any of our fruit Gins or our Foxdenton 48 Gin these are at prices that are actually lower than before this price rise AND all of the case offers come with free shipping.

Sadly now for the less good news -As from today our fruit gins have increased in price to £23.50 a 70cl bottle and the half bottle has increased to £13.50. This is less than 5% increase for the 70cl bottle and the first increase we have had for nearly three years. I have checked all the other artisan producer prices and we have done our best to keep the increase as small as possible.

The Foxdenton 48 London Dry Gin has had to have an increase as well. However this has been occasioned by the introduction of a new beautiful presentation Tin which is shown at the top of this post. This is now £29.50 and makes a really fantastic gift. We have taken our cue from the Whisky producers who understand that beautiful drinks need amazing packages. However we have not abandoned our plain bottle and this is still available at £28.50. Like the fruit Gins we are also offering a great deal on a case of 6 Foxdenton 48. This new deal allows you to buy at a price of £25.50 per 70cl again with shipping free.

The Show Season begins in Earnest

Posted on by Nick

Although we have done a few shows like the British Shooting Show already this year and one or two Point to Points the real show season starts this month. We are at the Herts County Show on the 23rd and 24th of May , The Highclere Game Fair on the 24th and 25th of May and we are then at the Royal Bath and West show at Shepton Mallet from the 27th to the 30th of May.

We do hope to see lots of customers at the shows and we will have tasters of our new Apricot Gin made from special English grown Apricots on the stand. We will not get the first full harvest until later this year but we made about 30 litres experimentally last year so there will be enough for everyone to try.

We look forward to seeing lots of customers, old and new over the coming months.

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The next Generation

Posted on by Nick

Despite a busy Easter of Shows and Point to Points we have had some excellent news. Family businesses always rely on new family members  and so it was exceptionally good news when my son Piers, who works in the company, and his wife Lacie added to that future when she gave birth to their son, Rudi, on Easter Sunday. This photo shows him less than a day old.

At 10 lbs 5 ozs he is certainly a major addition. I suspect a lot of Foxdenton Gin may be consumed in various locations wetting the baby’s head.

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Jams and Jellies

Posted on by Nick

We have just launched a new range of jams and jellies made from the fruit that we have used to make our fruit gins. These look and taste wonderful. Despite the fact that making jelly takes a lot longer as one has to strain the fruit through a jelly bag overnight I love the clear bright colours and taste that result. Thankfully Jacqui Shelton who works with her husband Roger doing shows for us around the country is great at making jams and jellies. She has taken on the job of using our fruit to make these. The result is excellent and the jellies also make great condiments with cold meats and cheese as well. I do hope everyone enjoys these as much as I do.

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Christmas 2014

Posted on by Nick

We have now finished taking orders for Christmas delivery and any order received after 19th December will be dispatched after our return to work on 5th January. Many thanks to all our customers during 2014. Despite investing in more equipment and buying more fruit we end 2014 in almost the same position as 2013 in that we have temporarily run out of both Damson and Sloe Gin and will be back in full production once we have racked off the latest batch under Gin which will be mid January for Sloe and late January for Damson. We really appreciate everyone’s business and will have to try and gear up to produce even more in 2015.

Merry Christmas and a Happy New Year to all our customers, suppliers and friends!

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